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Safety & emergency services

Submit a safety hazard

We work hard to maintain a safe airport experience for all. In the event you observe a safety hazard or have a safety suggestion, we encourage your feedback.

Communication Center

Our dedicated Communication Technicians (9-1-1 dispatchers) help maintain public safety in and around our airports 24/7 by monitoring security equipment and dispatching emergency calls for assistance.

To talk to someone in our Communications Center while inside the terminal, pick up one of the red phones to be connected.

Airport Police

Our airport police department is a full-service police department accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA). Our highly trained officers ensures the safety and security of our airport terminals each and everyday.

Submit comments regarding compliance with CALEA standards.

Aircraft Rescue and Firefighting (ARFF)

The airport’s aircraft rescue and firefighting and EMS services are provided by Rural Metro’s highly trained teams.

Allied Universal

Our Allied Universal partners serve passengers, airport visitors, and service providers by maintaining the safe flow of traffic at John Glenn International’s arrivals and departures curbsides.

Join us in the fight to end modern slavery

Human trafficking is one of the greatest tragedies of the 21st century. In dark corners around the world, 40.3 million people are sold into prostitution, domestic servitude, or other forced labor. Sadly, it’s happening all over America, including here. That’s why we’ve partnered with our transportation industry partners to stop human trafficking by training our staff and informing the public.

We invite you to join us in the fight to end modern slavery. If you notice any of the following indicators, please report your tip, as it could save someone’s life:

  • Someone not controlling their own I.D. or travel documents
  • Having restricted movement
  • Lacking knowledge or logical means of reaching final destination
  • Non-genuine relationship, particularly child/guardian

To report suspected human trafficking in our airports, please call the Communications Center at 614.239.4029.