Airport Ambassadors

Masters of customer experience

Airport Ambassadors dedicate themselves to making sure John Glenn International customers have an enjoyable airport experience. Find them at the information centers located at the ticketing and baggage claim levels.


Be an Airport Ambassador

Join a dynamic team of dedicated volunteers who provide exemplary customer service to airport guests and special assistance for airport events. Our dedicated team of Ambassadors provides customers with way-finding information, details about the Columbus experience and other general assistance. And when our airports host public events, our ambassadors play a key role in welcoming VIPs and other guests.

Contact the Airport Customer Experience Specialist at 614-239-4027 to learn more or download Airport Ambassador application (PDF).