Tours & Airport Ambassadors

Masters of customer experience

More than 50 volunteer Airport Ambassadors dedicate themselves to making sure John Glenn International customers have an enjoyable airport experience. Find them at the information centers located at the ticketing and baggage claim levels.

Take an airport tour

Airport Ambassadors offer entertaining and educational tours of John Glenn International. To schedule, call 614-238-7842.  Pre-flight tours are also available for special assistance passengers.

Be an Airport Ambassador

Join a dynamic team of dedicated volunteers who provide exemplary customer service to airport guests and special assistance for airport events.

Contact the Airport Customer Experience Coordinator at 614-239-4027 to learn more or download Airport Ambassador application (PDF). There are also special-event opportunities throughout the year in which Ambassadors play key roles.