Our response to COVID-19

The highest priority of the Columbus Regional Airport Authority is the health and safety of all who travel through and work at our airport facilities. Read a special message from our President & CEO Joe Nardone about our response to the COVID-19 outbreak: https://bit.ly/2wWKLSw

Stay-at-home order

Ohio is under a stay-at-home directive that started March 23 at 11:59 p.m. We are open and operational for essential travel. There are significant reductions in service. Please check with your airline for the latest information.

Do you have a trip planned in the coming weeks? 

  • Will John Glenn International or the Rickenbacker Passenger Terminal close?
    • The airport is considered an essential business. Our workers are on the front lines making sure the airport is clean and operational for the safety of the passengers.  
  • Will my airline cancel my flight?
    • Airlines are currently focused on travel within the next 72 hours. Please check with your airline 72 hours before departure for the latest information, or contact them any time for reservation changes or other questions.
  • Will airlines stop flying out of John Glenn International or the Rickenbacker Passenger Terminal?
    • Airlines are still operational at John Glenn International, except Air Canada. Allegiant is still operating flights from the Rickenbacker Passenger Terminal. If that changes, the public will be notified through CMH social media and the website.
  • Are your parking lots open?
    • All lots except the Blue Lot are open.

Tips for staying healthy and preventing the spread

During any public health incident, John Glenn International follows the guidance provided by public health experts at the federal Centers for Disease Control and Prevention (CDC), Customs and Border Protection (CBP), Ohio Department of Health and Columbus Public Health.

CDC and public health departments recommend: 

  • Covering your cough or sneeze with a tissue, then throwing the tissue in the trash.
  • Washing your hands often with soap and water for at least 20 seconds –  especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • Using alcohol-based hand sanitizer when soap and water are unavailable.
  • Avoiding touching your eyes, nose and mouth.
  • Practicing social distancing - the CDC recommends distancing yourself 6 feet from others
  • Staying home when you’re sick.
  • Receiving an annual flu vaccination.

The airport Custodial team is CMH’s first line of defense. They take cleaning and disinfecting surfaces around the airport seriously and are utilizing best practices to ensure a clean environment. For more tips or to learn more about the coronavirus visit: 

Centers for Disease Control and Prevention
Ohio Department of Public Health
Franklin County Public Health
Columbus Public Health

Important Updates

  • Air Canada has temporarily stopped operations at CMH. Please reach out to them at 888-247-2262 with any questions about your reservation.
  • The Blue Lot is currently closed. If your car is parked in the Blue Lot, you can still exit as normal. The Green Lot, Red Lot, Walking Lot and parking garage remain open.
  • Food, drinks and travel essentials continue to be available, with some retailers closed given reduced passenger activity.
  • COTA's AirConnect service has been discontinued. 
  • The USO Lounge is currently closed. 
  • Aviation Café at the Rickenbacker Passenger Terminal is currently closed. Vending machines are still available for customers.

Vehicle at CMH + school closings

We realize many students flew out of CMH for spring break and parked their vehicles at the airport, only for some to find out their in-person classes were canceled for the remainder of the semester. If you're in this situation and unable to fly back to Ohio as planned, please do the following when you fly back to CMH: 

  • Go to the far left lane at the exit of the lot
  • Present a copy of your flight itinerary and a copy of the school notice preventing your return to campus
  • A customer service specialist will collect your ticket information, documents and apply the appropriate parking fee based on the original travel itinerary