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Click on a question below for answers to our most frequently asked questions.

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What is the address for John Glenn Columbus International Airport?

4600 International Gateway, Columbus, Ohio 43219

If I’m flying on Allegiant, do I go to Rickenbacker International Airport (LCK)?

Yes, head to the Rickenbacker Passenger Terminal located at 2241 John Circle Drive, Columbus Ohio, 43217. Learn more about Allegiant flights and the Rickenbacker Passenger Terminal here.  

What time does the airport open?

While the airport is open 24 hours a day, the security checkpoints open at 4:15 a.m. and remain open until the last flight has departed. The hours for airline ticket counters vary depending on each airline’s flight schedule. The airlines suggest that you arrive 90 minutes before your scheduled time for domestic flights and two hours before scheduled international flights.

How do I apply for a job at the airport?

View job opportunities at Columbus Regional Airport Authority’s website.

What do I need to know about going through the security checkpoints?

Review safety and security information for traveling through the airport.

How do I register a complaint about aircraft noise?

Call our 24-hour Noise hotline at 614-239-4065 or email our Noise Team. Learn about our collaborative efforts to minimize aircraft noise on our Noise Management web page

I have a drone and am interested in flying it near the airport. What should I do?

If you have a drone for recreational or commercial use and plan to fly it within five miles of John Glenn Columbus International Airport, check out our infographic for details. You can also download the free AirMap app on your mobile device to check your location.  

I have questions about traveling with a wheelchair, walker, cane or other equipment. What should I do?

The Columbus Regional Airport Authority and OhioHealth Outpatient Neurological Rehabilitation have joined together on an initiative to enhance OhioHealth’s Traveling with a Disability Program. This program was created to help patients with neurological injury to confidently return to the air travel experience. Read the FAQs here

Does the airport have any services for the visually impaired?

Yes! At CMH, blind and low-vision travelers can better maneuver our airport facilities by using a service called Aira. Made possible with geo-fencing technology, a smartphone app and/or “smart” glasses, Aira connects visually-impaired persons with a trained, remotely-located agent who can see where the traveler is and can guide them as needed. CMH is among 30 U.S. airports offering this customer service option. Learn more about Aira

I need a parking receipt. What should I do?

If you need a parking receipt, click here and follow the instructions. 

My car is parked at CMH and I won't be returning soon due to the COVID-19 outbreak. What should I do?

We realize many students flew out of CMH for spring break and parked their vehicles at the airport, only for some to find out their in-person classes were canceled for the remainder of the semester. If you're in this situation and unable to fly back to Ohio as planned, please do the following when you fly back to CMH: 

  • Go to the far left lane at the exit of the lot
  • Present a copy of your flight itinerary and a copy of the school notice preventing your return to campus
  • A customer service specialist will collect your ticket information, documents and apply the appropriate parking fee based on the original travel itinerary

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